With July now underway, we thought we’d take a moment to recap a few June posts that got people talking.

How to manage negative comments about a brand – Gregory POUY
“…replying to customer inquiries or complaints is part and parcel of a brand’s role, whether the brand likes it or not.”

Why banning Facebook at work is counter productive – Jean Pascal MATHIEU
“Companies should reconsider these restrictions [banning Facebook] and weigh them against the opportunities that digital presents.”

Everything is dead, or is it? – Nancy BISTRITZ
“Why are we so quick to declare things “dead” or question their existence before we’ve even had a chance to figure them out?”

Digital fabrication: the mass customization – Filippo CALIRI
“When given the tools for self-expression, unique clothing styles, jewelry and furnishings are sure to emerge.”

SEOcial media – José LLINARES
“At the end of the day it’s about knowing what interests the users (based on search results) and where they are socializing.”

Web archeology – Elsa MISKE
“Facebook is such a standardized way of organizing your personal information. Let’s get creative!”

Web personalization – Gregory POUY
“Persuasive profiling has arrived and it doesn’t just find content you might enjoy, it figures out how you think…”

#spanishrevolution – Eva GARCIA
“In just 140 characters, information was quickly disseminated throughout the social networks with requests for active participation and a presence in every meeting and location of the country.”

Tags: Review

0 comments