Illustration: Dondy Razon

Yes, email was born in 1971! But back then it was called an “electronic message.” The word email reached the Oxford English dictionary in 1982. Even Spam is now in the dictionary.

Today, it’s hard to imagine life without it. We are all living at its pulse, some of us receiving hundreds of messages a day. How do we classify, prioritize? To cope with the overflow we have all developed our own gimmicks, but the ideal solution is yet to be found!

Which emails are the most important? How do we make sure those of priority get read and retained while others are forgotten as quickly as they were received? Ray Tomlinson sent the first email in 1971 and ironically cannot recall the details of his message.

Mobile devices and 3G connectivity are making us accountable and accessible 24 hours a day. Is it viable? How long can email remain the dominant internal and external tool for corporate communications?

Innovative companies are now challenging this norm and developing new tools and techniques for communication. From my perspective, project-based tools will be the next key to success. What do you see as the next step?

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Tags: 3G, E-mail, Next Step

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